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Balance, peace, and joy are the fruit of a successful life.
It starts with recognizing your talents and finding ways to serve others by using them.
-Thomas Kinkade

Practice Policies

Payment
Full payment is due at the time of service. Sessions may be paid online (at time of booking) or after the treatment. If you have an open MVA/PIP claim and are currently receiving massage therapy treatment, we will bill your claim on your behalf. If, for any reason, your claim is denied or payment is not made by insurance within 3 months (90 days of billed date), you will be responsible for payment of any and all amounts due.

We accept cash, checks, major credit cards, employment flex benefit cards, as well as gift certificates issued by ABB or an instant gift certificate from our website. Please be sure to treat your gift certificates like cash, and must be present to be honored. Any returned checks will be subject to a $30 fee.

Time of Service and Insurance Billing Rates
Our standard session rates reflect discounted price at time of service = see our Standard Rates page for details.

For MVA insurance claims, our billing rate is $160 per hour and  billed at $40 per four 15-minute unit.
For Health Insurance claims, billing rates are based on your insurance eligibility and allowances.

Making and Canceling an Appointment
To ensure availability, please schedule appointments at least one week in advance. If you need to cancel or change an appointment, please do so at least 24 hours before your scheduled time. Cancellations with less than 24 hour notice will be billed for the full amount of the session or automatic redemption of certificates or prepaids. We understand that emergencies happen and will make every effort to make reasonable exceptions.

Gift Certificates
Gift certificates are available in single and series of 60- and 90-minute sessions. Non-discounted gift certificates do not expire, are non-refundable, and cannot be exchanged for cash. Discounted gift certificates expire 6 months from date of purchase for the promotional value and 5 years for the purchase value (with additional charge to match current rates). Except for packaged sessions, all certificates must be redeemed in full at scheduled sessions. To redeem certificates, appointments must be scheduled in advance and certificates must be presented at the time of the scheduled session.

Consideration for Clients Who Are Minors
Clients under 15 years of age must have a parent or guardian present during the sessions at all times.

Privacy
We fully respect your modesty, by keeping your body covered at all times. Only areas of the body that are being worked on will be uncovered. In addition, we will never disclose your personal information outside of our clinic. Any information you supply will be held with the utmost care and confidentiality, and will not be used in ways to which you have not consented.

Please visit our Policies and Procedures page for more details.


*** Massage should not be considered as a replacement for professional medical treatment: a physician should be consulted in all matters relating to health and especially in relation to any symptoms that may require diagnosis or medical attention. In some cases, a primary physician’s approval/prescription is required before any bodywork is administered. Care should be taken during pregnancy, particularly in the use of essential oils and pressure points. Essential oils should not be ingested, and should be used for babies and children only on professional advice.